Contact Us
We’re here to help.
If you have a question regarding an order, product availability, shipping, or general inquiries, please reach out using the information below and our team will get back to you as soon as possible.
CUSTOMER SUPPORT
Email: playersclubintl23@gmail.com
For the fastest response, please include your order number (if applicable) in your message.
Support is email-only at this time. We typically respond in 1-2 business days.
STORE LOCATION
17 Kent Ave
Brooklyn, NY 11249
United States
STORE HOURS
Monday – Saturday: 12pm – 8pm
Sunday: 12pm – 6pm
Walk-ins are always welcome.
PRIVATE SHOPPING
Appointments are available for clients who prefer a private or personalized shopping experience.
Walk-ins are not required to book an appointment.
To request a private session, please visit our Private Shopping page or contact us by email.
IMPORTANT NOTES
— For policy-related questions, please review our Refund & Returns Policy, Shipping Policy, and Terms & Conditions
— Due to high order volume, response times may vary during peak periods
— Orders cannot be modified or cancelled once placed due to inventory allocation.
— Damaged/incorrect item claims must be submitted by email within 48 hours of delivery with photos of the item, packaging, and shipping label.
We appreciate your support and look forward to assisting you.